most common questions About The Luxe Beauty Universe
What is The Luxe Beauty Universe?
The Luxe Beauty Universe is a luxury beauty brand offering premium, vegan, and ethically sourced products such as wigs, lip plumping oil, hair growth oil, and more. Our mission is to make high-quality beauty products accessible and affordable for all women.
What products do you offer?
We offer a variety of luxury beauty products including:
- LUXE-E POUT: Vegan lip plumping oil
- LUXE-E GROW: Vegan hair growth oil
- The Wig Assassin Collection: Pre-styled luxury wigs
- Tinted Up: Premium vegan lace tint mist
- Digital Products: eBooks and tools to help you turn your passion into profit
Are your products vegan and cruelty-free?
Yes! All of our products are 100% vegan and cruelty-free. We pride ourselves on offering luxury beauty products that align with ethical values and sustainability.
How long will the wigs last?
With proper care, our raw wigs, like those from theWig Assassin Collection, can last anywhere from 5 to 10 years. These wigs are made from the finest raw hair and are designed for durability and versatility.
How do I take care of my Luxe Beauty Universe wig?
To maintain the longevity of your wig, wash it with sulfate-free shampoo and conditioner, store it properly when not in use, and avoid excessive heat styling. For specific care instructions, check out the care guide provided with your purchase.
Do you offer international shipping?
Yes, we offer international shipping! Shipping rates and delivery times vary depending on your location. You can check the shipping costs at checkout for more information.
How can I track my order?
Once your order is processed and shipped, you will receive a confirmation email with your tracking number. You can use this number to track your package on our website or through the shipping carrier.
What is your return/exchange policy?
Due to the nature of our products, we do not offer refunds or exchanges. We are committed to ensuring the quality of every item, and we ask that you carefully review your selections before completing your purchase. For any questions about our products, feel free to contact us before ordering!
Can I become a brand ambassador for Luxe Beauty Universe?
Yes! We are always looking for passionate, empowered women to join our brand ambassador program. If you have at least 5,000 followers and a strong female following, feel free to apply. Email us at support@theluxebeautyuniverse.com for more details.
How can I contact customer support?
You can contact our customer support team by emailingsupport@theluxebeautyuniverse.com. We are available Monday through Friday and will respond within 24-48 hours.
Are there any sales or discounts available?
Yes! We regularly offer flash sales, discounts, and exclusive promotions. Follow us on social media and subscribe to our newsletter for updates on upcoming sales and coupon codes.
More questions? Contact Us